Holiday Retirement

Consulting

A complex internal web application that helps Holiday Retirement's regional managers oversee communities, monitor residents, and manage operational compliance across their portfolio.

Role
Product Designer
Focus
Web · B2B
Holiday Retirement

Overview

Holiday Retirement operates senior-living communities across the country. Their staff and regional managers rely on an internal web platform to monitor each community's health — tracking at-risk tenants, budgets, food-safety (SOS) inspections, business plans, and admin management of regions and communities.

This project delivers both the product screens — My Communities, the community overview dashboard, At-Risk Tenants, the multi-section SOS Report flow, the Business Plan, and the Management/Admin views — and the shared design library that holds them together.

The problem

Regional managers oversee many communities at once, but the existing platform scattered critical information across inconsistent views with no clear priority or workflow.

They needed a tool that helped them see what required attention — and act on it quickly.

The solutions

We designed a unified platform that gives regional managers a clear, actionable view of their portfolio — surfacing what needs attention and streamlining the workflows required to act on it.

Community Overview — A dashboard that consolidates key health indicators across all communities in a manager's region.

At-Risk Tenant Tracking — A dedicated view for monitoring residents who may need additional support.

Operational Reports — A guided multi-section flow for completing food-safety (SOS) inspections and business plans.

Admin & Management Tools — Streamlined controls for managing communities and regions.

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Design library

At the center of the work is a living Design Library — a single reference document that defines and demonstrates every foundation and component.

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