Builders still used their own systems to enter construction data — about 90% of them outdated and slow. Processes were inconsistent, error-prone, and expensive in time.
01
The problem
02
Research &
user needs
We interviewed one of the largest U.S. homebuilders to map real tasks, decision points, and friction across their inventory hierarchy — from corporation down to lot and plan.
03
The challenges
Common tasks span a deep hierarchy. Editing a subdivision or adding a plan often means drilling through corporation → builder → community before work can start — slowing every update.
04
Design solutions
A search-first portal with task-matched destinations, contextual interactions, and a tiered form system — so builders reach the right place fast and complete work with less friction.
Wayfinding
Simplified flow, faster completion
A search-led homepage and task-matched destinations cut navigation depth — so users land where work happens instead of drilling the hierarchy.
Interaction
Context that guides action
Inline cues and progressive disclosure keep users oriented — so they always know where they are and what to do next.
Flexible layout
Grid and table, one switch
Users toggle between grid and table views to match the task — scan visually or compare details — without leaving the page.
Form system
Right edit pattern for the job
A tiered form system covers the range of add/edit needs — quick edit, lightweight edit, and multi-step creation — matched to entity complexity.
Automation
Templates for one-click starts
Reusable templates collapse multi-step creation into a guided starting point — fewer blank fields, fewer repeated decisions.
05
The outcomes
~63%
Improved efficiency
~72%
Customer adoption